Protect your Team Before they Answer

Detect spam and fraudulent calls in real time inside Webex. AQCT warns users while the phone is still ringing, so they can make safer decisions before answering.

• Real-time fraud alerts • Read-only secure access • Built for Cisco Webex • No call audio required

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Why Organizations Choose AQCT

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Prevent Unwanted Calls

Help your teams avoid answering spam and potentially fraudulent calls before they engage.

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Reduce Wasted Time

Save valuable time in customer-facing teams by cutting down interruptions from suspicious calls.

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Protect Webex Environment

AQCT uses read-only access, so no changes are made to your Webex environment.

Why This Matters

Organizations depend on teams to answer calls quickly, but every unknown call creates uncertainty. It could be a real customer, or it could be spam or fraud. AQCT helps reduce that risk by warning users before they answer.

In customer service and sales environments, answering the wrong calls wastes time and creates unnecessary exposure. AQCT helps teams act with more confidence by providing caller reputation before the answer happens.

How AQCT Works Inside Webex

AQCT analyzes incoming calls and warns users about caller reputation before they answer. Each alert can show whether the call appears normal, spam, or fraud, along with origin details when available. This helps organizations improve customer service while minimizing risk and wasted time.

AQCT sends warning messages directly to the device owner while the phone is ringing. For each incoming call, the number is analyzed for score and owner information.

All you need is a registered Webex phone call webhook. AQCT then delivers Webex messages with the call score and caller owner details.

Trusted Telecommunications Expertise

AQCT is developed by Ermez Hard & Soft, a software engineering company with more than 35 years of experience delivering telecommunications solutions for carriers, service providers and enterprise customers.

Our systems have processed millions of telecommunications events and call-related records under strict confidentiality agreements and security requirements.

Why Organizations Trust AQCT

35+

Telecom Experience

More than 35 years developing software for telecommunications and call-processing environments.

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Enterprise Proven

Solutions built for carriers, service providers and enterprise customers.

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Confidentiality First

Long history operating under strict confidentiality agreements and security requirements.

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Read-Only Access

AQCT does not modify your Webex environment or require endpoint software.

Before You Start

To activate AQCT in your Cisco Webex environment, you need:

• Active Cisco Webex Organization
• Webex Administrator Privileges
• Permission to Create Integrations
• Permission to Enable Phone Call Monitoring

If you are not the Webex administrator, book a live demo and invite the person responsible for your Webex environment.

Privacy & Security

AQCT does not record conversations and does not require access to call audio. The solution analyzes call events and caller information to generate fraud and spam alerts.

Security, privacy and customer trust have always been fundamental principles of Ermez Hard & Soft.

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